%# BEGIN BPS TAGGED BLOCK {{{
%#
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%# This software is Copyright (c) 1996-2025 Best Practical Solutions, LLC
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%#
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%# LICENSE:
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%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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%# END BPS TAGGED BLOCK }}}
<div class="row">
<div class="col-lg">
<& /Elements/LabeledValue, Label => loc("Created"), Class => "date created", ValueSpanClass => "current-value", Value => $Ticket->CreatedObj->AsString &>

% $m->callback( %ARGS, CallbackName => 'AfterCreated', TicketObj => $Ticket );

<& /Elements/LabeledValue, Label => loc("Starts"), Class => "date starts". ($Ticket->StartsObj->Unix ? q{} : q{ unset-field}), ValueSpanClass => "current-value", Value => $Ticket->StartsObj->AsString &>

% $m->callback( %ARGS, CallbackName => 'AfterStarts', TicketObj => $Ticket );

<& /Elements/LabeledValue, Label => loc("Started"), Class => "date started". ($Ticket->StartedObj->Unix ? q{} : q{ unset-field}), ValueSpanClass => "current-value", Value => $Ticket->StartedObj->AsString &>

% $m->callback( %ARGS, CallbackName => 'AfterStarted', TicketObj => $Ticket );
</div>
<div class="col-lg">
  <div class="date row mt-2 told<% $Ticket->ToldObj->Unix || $Ticket->CurrentUserHasRight('ModifyTicket') ? q{} : q{ unset-field}%>">
    <div class="col">
      <div class="rt-label "><span class="rt-label text-body-secondary ">
% if ( $Ticket->CurrentUserHasRight('ModifyTicket' ) ) {
<a href="<% RT->Config->Get('WebPath') %>/Ticket/Display.html?id=<% $Ticket->id %>&Action=SetTold"><&|/l&>Last Contact</&></a>
% } else {
<&|/l&>Last Contact</&>
% }
      </span></div>
      <div class="rt-value"><span class="rt-value current-value"><% $Ticket->ToldObj->AsString %></span></div>
    </div>
  </div>
% $m->callback( %ARGS, CallbackName => 'AfterTold', TicketObj => $Ticket );
  <div class="date row mt-2 due<% $Ticket->DueObj->Unix ? q{} : q{ unset-field}%>">
    <div class="col">
      <div class="rt-label "><span class="rt-label text-body-secondary "><&|/l&>Due</&></span></div>
% my $due = $Ticket->DueObj;
% if ( $due && $due->IsSet && $due->Diff < 0 && $Ticket->QueueObj->IsActiveStatus($Ticket->Status) ) {
      <div class="rt-value"><span class="rt-value current-value overdue"><% $due->AsString %></span></div>
% } else {
      <div class="rt-value"><span class="rt-value current-value"><% $due->AsString  %></span></div>
% }
    </div>
  </div>
% $m->callback( %ARGS, CallbackName => 'AfterDue', TicketObj => $Ticket );

  <div class="date row mt-2 resolved<% $Ticket->ResolvedObj->Unix ? q{} : q{ unset-field}%>">
    <div class="col">
      <div class="rt-label "><span class="rt-label text-body-secondary "><&|/l&>Closed</&></span></div>
      <div class="rt-value"><span class="rt-value current-value"><% $Ticket->ResolvedObj->AsString %></span></div>
    </div>
  </div>
% $m->callback( %ARGS, CallbackName => 'AfterResolved', TicketObj => $Ticket );

  <div class="date row mt-2 updated">
    <div class="col">
      <div class="rt-label "><span class="rt-label text-body-secondary "><&|/l&>Updated</&></span></div>
% my $UpdatedString = $Ticket->LastUpdated ? loc("[_1] by [_2]", $Ticket->LastUpdatedAsString, $m->scomp('/Elements/ShowUser', User => $Ticket->LastUpdatedByObj)) : loc("Never");
% if ($UpdatedLink) {
      <div class="rt-value"><span class="rt-value current-value"><a href="<% $UpdatedLink %>"><% $UpdatedString | n %></a></span></div>
% } else {
      <div class="rt-value"><span class="rt-value current-value"><% $UpdatedString | n %></span></div>
% }
    </div>
  </div>
% $m->callback( %ARGS, CallbackName => 'AfterUpdated', TicketObj => $Ticket );

  <div class="show-custom-fields-container" hx-trigger="none" hx-get="<% RT->Config->Get('WebPath') %>/Views/Component/ShowCustomFields?ObjectType=RT::Ticket&ObjectId=<% $Ticket->Id %>&Grouping=Dates&Table=0">
    <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket, Grouping => 'Dates', Table => 0 &>
  </div>

% $m->callback( %ARGS, CallbackName => 'EndOfList', TicketObj => $Ticket );
</div>
</div>
<%ARGS>
$Ticket => undef
$UpdatedLink => 1
</%ARGS>
<%INIT>
if ($UpdatedLink and $Ticket) {
    my $txns = $Ticket->Transactions;
    $txns->OrderByCols(
        { FIELD => "Created",   ORDER => "DESC" },
        { FIELD => "id",        ORDER => "DESC" },
    );
    $txns->RowsPerPage(1);

    if (my $latest = $txns->First) {
        $UpdatedLink = "#txn-" . $latest->id;
    } else {
        undef $UpdatedLink;
    }
}
</%INIT>

<%attr>
directly_accessible => 1
</%attr>
